Frequently Asked Questions

Have a question about car finance claims? You’ll find everything you need to know here.

Over the past 10 years, if you have taken out car finance and been charged more than 3.5% interest, you may have been mis-sold.

Since interest rates were set by the dealer/broker, the higher the interest rate charged, the more commission the dealer/broker received. Clients were also not informed about the commission incentive they were receiving.

The amount of compensation depends on the interest rate, loan amount, and length of time you paid the loan. Feel free to contact us for a free no-obligation consultation, one of our claim handlers can explain everything in more detail.

The FCA was concerned in 2019 about the way commission arrangements were being handled in motor finance, which was harming customers to a significant extent.

Some of our claims will settle in a couple of months while others may take over a year. Submitting your claim as soon as possible will give you the best chance of settling your claim.

Frequently asked questions

Over the past 10 years, if you have taken out car finance and been charged more than 3.5% interest, you may have been mis-sold.

Since interest rates were set by the dealer/broker, the higher the interest rate charged, the more commission the dealer/broker received. Clients were also not informed about the commission incentive they were receiving.

The amount of compensation depends on the interest rate, loan amount, and length of time you paid the loan. Feel free to contact us for a free no-obligation consultation, one of our claim handlers can explain everything in more detail.

The FCA was concerned in 2019 about the way commission arrangements were being handled in motor finance, which was harming customers to a significant extent.

Some of our claims will settle in a couple of months while others may take over a year. Submitting your claim as soon as possible will give you the best chance of settling your claim.